As agents are creating Opportunities and managing their transactions in Command, they will need to upload documents for compliance approval. Before they can do this, the Market Center must create a checklist of all of the documents that are needed.
Included in this are different compliance events (Listed, Under Contract, Closed, etc.) for each of the checklist types you create (Single Family Residential Listing - Texas, Commercial Buyer - Louisiana, etc.), in every Opportunity type (Listing, Buyer, Tenant, Landlord).
Things to consider when creating your checklists:
- Documents must be attached to a checklist item to be added to the opportunity within the 3 compliance events (Listing, Under Contract, Closed). Consider all the different documents that are needed for a transaction and ensure all documents have a checklist item. You may want to add a category for amendments, however consider being specific when you do such as Price Change Amendments, Listing Extensions, Contract Closing Extensions, Termination Amendment. By keeping each amendment type separate you will be able to see the history of those amendments easier.
- The checklist order will be the default order that you will see within the opportunity. Consider both the order in which you wish to view during compliance as well as the chronological order of when they would be completed so your Agents can work their way down the list.
| Don't forget the items the market center may upload during the closing process as well, such as the Distribution Authorization. |
To edit and reorganize your checklists , follow the steps below:
Access
1. Log in to https://agent.kw.com with your KW login credentials.
2. Click CommandMC at the top of the page.
3. Click the Administration icon, , on the left side of the page.
4. On the left side of the page, open the Compliance category, and select Compliance Checklists.
5. Select the Opportunity Type, then select the Checklist Type.
| Each Checklist Type has separate Compliance Events (Listed, Under Contract, Closed, etc.) that each have separate checklists. Ensure each Checklist Type/Compliance Event is covered with an accurate list of documents. |
The compliance checklist for that Checklist Type will appear:
Edit a Compliance Event (e.g., Listed, Under Contract, Closed)
1. In the Compliance Event you want to adjust, click Edit List.
2. Use the Edit Checklist form to reorder the list of documents, and to delete any you don't need.
3. Click Save when finished.
Edit or Delete a Specific Document
1. Find the checklist item you want to edit, and click on the Checklist Item Name.
2. From here you can make any edits to checklist item using the form, click Save when finished editing:
- Enter the Checklist Item Name (required).
- Select the Document Type (required) from the drop-down list (required).
- Choose the Requirement level (required):
- Required - agents will have to add this document for compliance approval.
- Conditionally Required - this will unlock the Condition field, where you will enter the conditions that will make this document required.
- Optional - agents will have the option of adding this document, but it will not be required.
- Add a Note, which agents will see when they are adding this document on their end.
- (Labs Participants Only) In the Transact Form section, click Add Transact Form to associate a Lone Wolf Transact Form to the checklist item. Once Lone Wolf Transact forms are associated with a checklist, when an agent selects that checklist type and then clicks to create the Lone Wolf Transaction for that Opportunity, those associated LW Forms will automatically appear in the new Lone Wolf Transaction.
- In the DocuSign Form section, click Add a DocuSign Form to associate a DocuSign Form to the checklist item. Once DocuSign forms are associated with a checklist, when an agent selects that checklist type and then clicks to create the DocuSign Room for that Opportunity, those associated DocuSign Forms will automatically appear in the Documents tab of that DocuSign Room, as long as the associate who creates the DocuSign Room has the proper NRDS access to the form in question.
- Click to Attach an Example Document, for agents to reference.
3. You can also click to Delete the checklist item, at the bottom left of the form.
4. Click Save when finished.
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